The Process

Our approach involves continuous, supportive interaction and communication with you, your loved one and your family members throughout the assessment, intervention, treatment and post-treatment phases. Our experience with our client families demonstrates that when the family works together with us, the miracle of sustained recovery is possible.

Intervention Agreement 
The team will work with your family to customize an intervention plan that will meet the needs of the family, and person of concern. The team will explain and plan the work necessary to make an effective and successful intervention. The team will gather family history, explore generational issues, assess for mental health and substance use disorders to provide the accurate treatment recommendation that meets the unique needs of each family. The terms of the intervention are agreed upon at this time.

Stakeholders 
The group helps identify family, friends, co-workers, clergy and other influential people who are significant in the life of your loved one. Evidence based model informs our process to include as many stakeholders as possible. By inviting stakeholders to join the intervention team, they are expanding the sphere of influence the team has.

Guidelines and Confidentiality 
It is critical that everyone agrees with the expectations, commitments, timelines, ground rules, goals, and objectives. Interested persons may have competing wants and needs. Occasionally, stakeholders will have conflict with each other. However, they must put aside their own issues and come together seeking the common good and health of their loved one, the team will assist in this process. All participants sign client information sheets and confidentiality agreements. The group is committed to fostering a trusting, purposeful, and confidential relationship. All participants receive copies of Privacy Practices and HIPPA Information.

Information
Gathering information about your loved one comes from a variety of sources: family members, friends, partners, employers, treatment professionals, and others. Together everyone paints a portrait of your loved one’s behavior so the group can make a clinical assessment based on a retrospective analysis. By obtaining a thorough psycho-social history combined with the generational map we can determine many complex factors, including if there is an underlying mental health disorder. This assessment helps form the blueprint for action.

Team
Our team addresses the pain that the family and the person of concern has experienced. Stakeholders may elect to participate or not. It’s not always an easy decision, as interventions are incredibly emotionally taxing. The stakeholders are faced with the choice of progress and some hard work, or stagnation and further decline. This is often a turning point for loved ones. Participants often discover hope and optimism at this stage.

Plan
The information is gathered and evaluated through careful investigation, the best treatment center is chosen and a date is set for the intervention. Participants anticipate objections to treatment that your loved one may bring up: childcare, employment, school, or other plans that they see as too important to miss. A plan is developed to address, minimize, and eliminate objections. Likewise, participants explore reasons that your loved one might accept and embrace treatment. Participants prepare to share their experiences, their fears and their hopes with their loved one.

The actual place and time of the intervention is set and transportation is arranged. Special consideration is given to the timing of intervention, to avoid intervening when your loved one could possibly be under the influence.

Pre-intervention 
This is an emotional time for the family and stakeholders. Together, you learn there are “no more secrets” as you share possible ways in which you may have enabled your loved one’s addiction. Often times the behavior was inadvertent, and done out of love such as excusing missed school, covering up work absences, or ignoring missing money. Next we revisit potential objections of your loved one and problem solve answers to their arguments. The team is consistently available to speak with individuals and assessing their anxieties. Participants may also attend support groups or continue seeing their own counselors during this period.

The Intervention
When necessary, one of our team may accompany your loved one to a quiet place to calm him or her down so that he or she is more able to listen to their friends and family. The attention is always on being in the moment – making sure he or she is respected, valued, and cared for.

“We feel fortunate that our interventions have had a successful outcome – behaviors have been changed for the better as a result of the intervention, We always work as a team and we have found this to be most helpful for all.”

It is crucial to the intervention process that people feel safe and secure to express their emotions, however intense and powerful they are. It is important that professionals are available during the entire intervention process. This system gives the loved one the opportunity to relate to more than one professionally unbiased person. It also allows someone to stay with the intervention team after your loved one is escorted to treatment to process the events of the intervention, providing closure, reassurance and answering questions and concerns that come up.

After your loved one agrees to go into a treatment program, in most instances a team member accompanies them and gets them registered and settled in. In certain circumstances, transportation can be arranged when necessary.

Continuum of Care
Following the intervention and its outcome, we offer time together to review this life-altering process. The Team reflects on the event and looks at how each stakeholder and member can take care of themselves – be it a support group, therapy, a fun activity, or simply having a good night’s sleep because their loved one is in a safe place. Case management services are offered while your loved one is in treatment as well as Solution-Focused Coaching for family intervention team members as they navigate new ways of caring for themselves. Together, the team talks once a week and receives continued support and education from our team of experts. We work closely with treatment centers to recommend after care living options and licensed counselors for your loved one. Periodic check-ins is scheduled to build on the team’s success, and to create a healthy, positive change for the family and your loved one that lasts.

We understand how difficult it is to both maintain and support recovery within the family, and the devastation that relapse causes. When the family is not wholly-aligned, those experiences can be enough to scuttle the entire approach. Evidenced based practice tells us Systems treatment –treating clients in their natural social environment. Couples therapy and multi-systems family therapy all examples of system treatment models. There is substantial evidence indicating that clients whose families are engaged in the treatment process show improved outcomes.